NOTICE OF PRIVACY

RESPONSABLE

Operadora 191 S.A. de C.V. with Address at Calle Monterrey number 191, Colonia Roma Norte, Cuauhtémoc Delegation, Mexico City, CP 06700; Indicating said address for the purposes of this Privacy Notice in compliance with the Federal Law on Protection of Personal Data in Possession of Individuals, will be responsible for the personal data that is provided by the owner, Physical or Moral person.

PERSONAL DATA REQUIRED FROM THE HOLDER

For the purposes indicated in this privacy notice, the person in charge may collect the personal data of the owner, Physical or Moral Person and / or their representatives, said data are:

Name, Address, Landline or cell phone, Email, Official ID, Marital Status, CURP, Position, Account number, Credit and / or debit card and your confidential data, Photograph, Autograph or Digital signature, Fax, Nationality, Date and place of birth, RFC, patrimonial information, economic activity; all of them as a whole conforming the "Personal Data" themselves that can be provided directly or indirectly, personally or electronically and through sources permitted by current legal provisions.

It is the responsibility of the Owner of the Personal data to ensure that the data provided directly or indirectly, personally or electronically and through sources permitted by current legal provisions are truthful and complete, notifying any changes to them to comply with the principle of veracity and updating.

PURPOSES

The information that is collected by Operadora 191 S.A. de C.V. It will be used in order to comply with the relationship corresponding to the provision of Hosting services, Accommodation or any of its similar modalities, for the identification of the owner, for the development of services, to fill out the necessary forms in order to provide.

Likewise, Operadora 191 S.A. de C.V. will use the Owner's information to offer and promote its services, packages, offers, plans, memberships, innovations, evaluate the quality of services, purposes that are not necessarily required, so in case the owner does not agree that Operadora 191 SA de C.V. Use your personal data for these purposes, you must express your opposition through your rights of Access, Rectification, Cancellation or Opposition, related to your personal data (ARCO Rights) by contacting our person in charge of the processing of personal data at the email address administracion @ roma191.com.mx, if you do not express your opposition, it will be understood that you grant your consent to Operadora 191 SA de C.V.

TEMPORALITY

Personal Data will be handled during the time in which the legal or factual relationship of the provision of the service is maintained, as well as the obligations required by current laws, regulations and internal policies of Operadora 191 S.A. de C.V.

In relation to the data obtained by means of recording or video recording and the like, such as the captured image of the owner or her voice, it will be kept. Only for a period of 30 (thirty) to 90 (ninety) business days after the date it is obtained unless there is an order notified in time and form by a judicial authority.

The information that is delivered to Operadora 191 S.A. de C.V. It may be shared through a referral to those people who maintain a working relationship with the company, such as General Managers, managers and Plant workers, as well as to Service providers and Business Partners who have a legal or de facto relationship with Operadora 191 SA de C.V., that derived from said relationship need to know the information and assume the commitment to protect and safeguard it under a strict commitment of confidentiality, acknowledging having full knowledge of the terms and conditions of this privacy notice.

Likewise, if the owner does not agree that Operadora 191 S.A. de C.V. Use your personal data for these purposes, you must express your opposition through your rights of Access, Rectification, Cancellation or Opposition, related to your personal data (ARCO Rights) by contacting our person in charge of the processing of personal data at the following email address administracion @ roma191.com.mx, if you do not express your opposition, it will be understood that you grant your consent to Operadora 191 SA de C.V.

When personal data are required by a competent authority of any kind or must be entered delivered to the latter, they will be made available in accordance with the law without requiring the consent of the owner in accordance with current legislation.

MECHANISMS, MEANS AND PROCEDURES AVAILABLE TO EXERCISE USE RIGHTS OF ACCESS, RECTIFICATION CANCELLATION OR OPPOSITION, RELATED TO YOUR PERSONAL DATA (ARCO RIGHTS)

The holders of personal data will have the right to request Access, Rectification, Cancellation or Opposition, related to your personal data (ARCO Rights) through:

Request made to the designated email administracion@roma191.com.mx of the company called Operadora 191 S.A. de C.V. which will respond as long as any of the exceptions contained in the Law are not updated and the provisions in the same are met with respect to the requirements that such requests submitted by the Holders must contain, likewise said request must be accompanied by the information and documentation made up of Name, Address and means of contact to respond to the request, document that proves the identity or legal representation of the Holder and the clear and precise description of the personal data regarding what is sought to exercise Access, Rectification, Cancellation or Opposition, related to your personal data (ARCO Rights).

Operadora 191 S.A. de C.V. will respond to the owner's request regarding Access, Rectification, Cancellation or Opposition, related to their personal data (ARCO Rights) within the terms established in the Law.

MODIFICATIONS TO THE PRIVACY NOTICE

In the event that Operadora 191 S.A. de C.V. requires to use your data for purposes other than those agreed or agreed to in accordance with the legal or factual relationship that you have with the Owner and in this Privacy notice, the Owner will be notified in a written or electronic form that allows explaining the new Uses that are intended to be given to the personal data of the Holder, the holders of the information are duly informed of the data that was collected from them as well as the purpose of said data, the privacy notice may be consulted at any time on the page electronics.

This Privacy Notice is governed by current and applicable legislation in the United Mexican States, any controversy that it raises must be referred to the competent Jurisdictional bodies.

Reservation policies

We appreciate your preference, at Hotel Boutique Roma 191 we will be happy to serve you.

Internal Politics:

  • Pets are not allowed in any of the hotel areas.
  • The rooms are for use in single or double occupancy. (One Bed, you can request an additional bed with cost)
  • Smoking is not allowed inside the rooms or restaurant. In case of incurring this notice, there will be a charge for cleaning the area.
  • Professional photo or video sessions are not allowed.
  • The intake of food or drinks is not allowed in common areas of the hotel.
  • Check in: 15:00 Hrs. Check out: 11:00 Hrs. Early check in and Late check out, Subject to Availability.
  • Payments: Cash, Visa, Master Card and American Express cards. Cancellation Policies:

Cancellation Policies:

  • Cancellations will be free of charge for our clients as long as they are made 72 Hrs. before your arrival, taking as a reference the Check In time at 15:00 Hrs. (DOES NOT APPLY ON HOLIDAYS).
  • To cancel reservations on Holidays it must be done fifteen days in advance.
  • If the client does not cancel the reservation in the times indicated according to the previous points, a charge will be made for the total of one night of her stay including taxes, which will not be refundable.
  • If the client does not show up on the day of arrival, the charge will be made for the entire night with taxes included and their reservation will be marked as "No-Show".
  • Early departures to the date already established will have the penalty of the total of your stay.
  • In case of not showing up for your reservation on the established date, the charge made cannot be recovered.

Policies in Promotions:

  • In case of participating in some of our promotions, the reservation obtained will not be refundable or cancellable, you can only tour your reservation as long as it is given fifteen days' notice.